Resolved -
This incident has been resolved.
May 10, 09:14 UTC
Update -
We are continuing to monitor for any further issues.
May 10, 00:22 UTC
Update -
We are continuing to monitor for any further issues.
May 9, 21:13 UTC
Monitoring -
We have implemented a fix. The issue was isolated to a single server which has now been removed. We will continue to monitor the service during the next few hours and post updates should anything change.
The service impact on possibly delayed or failed connecting calls started on May 9, 2022 at 17:25 UTC and ended at 17:47 UTC.
May 9, 18:14 UTC
Investigating -
Our monitoring has alerted us to a potential service issue with our platform. We are alerting customers immediately while our engineering teams investigate. There might be delays or failures in connecting calls in Amsterdam Datacenter.
May 9, 18:07 UTC