Messages API - Whatsapp Media Inbound
Incident Report for Vonage API
This issue has been resolved.

All services have been restored.

Please let know if you continue to experience problems with this.
Posted Jul 04, 2022 - 16:59 UTC
A fix has been implemented and we are monitoring the results.
Posted Jul 04, 2022 - 14:07 UTC
We're continuing to work with the Whatsapp support team on resolving this issue.

We will post updates as soon as we know more.
Posted Jul 01, 2022 - 02:12 UTC
We are continuing to investigate this issue.
Posted Jun 29, 2022 - 16:42 UTC
Some customers might receive a wrong extension when downloading Media file
workaround :Use the Content-Type header when downloading the Media file, and rename the file with the correct extensions
Posted Jun 29, 2022 - 16:42 UTC
This incident affected: [Beta] Messages API.